We truly can not say enough good things about, our amazing Agent, Carlos Aranda!After initially working with two other Real Estate Agents in the Vallarta area, we were left disappointed and frustrated by the results for various reasons. Some agents were uncommunicative or deceptive, while others were disorganized and unmotivated.However, during our most recent search, we were introduced to Carlos Aranda at Boardwalk Realty PV. From the very first moments after initiating the conversation, we knew that we were finally in the right hands. Carlos immediately put us at ease with his organization and attention to detail. Even with an unfortunately tight schedule on our recent visit, he still managed to arrange our marathon request for showings (12 properties) and dedicated an entire day of his busy calendar to us. Carlos went ABOVE AND BEYOND by hustling throughout the showing day to add an additional home that had just become available, because he knew that we were very curious about the property.Somehow, that last property turned out to be “the one.” Carlos guided us through the entire buying process with top-level professionalism and consistently provided expert advice. He even arranged a second visit and video tour after we had left Puerto Vallarta, so that we were able to ask additional questions and have an opportunity to review details of the home one last time before making the offer.Unfortunately, the home that we purchased has revealed several issues since we have taken ownership…but again, Carlos has been in constant contact. He has actively reached out to offer help, guidance and anything in his power to get us through our troubles. He even called the gas and internet companies to set up services for us when we were unable to navigate the process and complete it ourselves.We loved the experience of working with Carlos so much, that we have now spent time with him (and his wonderful wife) outside of work and we consider them our friends. We also trust them both implicitly look forward to working with them on projects in the future.Also worth mentioning, in addition to speaking perfect English (if that is your preferred language?), Carlos helped us to translate documents into Spanish that we needed after the sale had closed. He’s a man of many talents!We also additionally want to callout the rest of the closing team at Boardwalk (Gabriela, Luz, and Santiago), who guided us through the post-offer and closing processes.The entire purchasing experience was about as smooth as it could have been, and we would HIGHLY recommend the services of Carlos Aranda and Boardwalk Realty PV to anyone looking to buy a home in the Vallarta area!!Carlos is an absolute ALL-STAR, and Boardwalk Realty is very lucky to have him!
Response from the owner: Hi Sarah,Thank you for the kind review, we are very fortunate to have Carlos on our team. We wish you many years of happiness in your new home in Puerto Vallarta!